Applicability and Eligibility
- What personal information do we collect about you through our Site and Products?
- How is this information used and with whom it may be shared?
- How is this information used and with whom it may be shared?
- What choices are available to you regarding the use of your data?
- What are our security practices to protect the misuse of your information?
- How can you correct any inaccuracies in the information?
Collection and Use of Personal Information
When you become a client of Ewald Consulting or subscribe to a newsletter, we collect information about you including (but not limited to) your name, your employer’s name, your work address, and your email address. We may also collect your personal email address, a personal mailing address, and a mobile phone number. Clients may voluntarily provide additional information in their profile, such as information about their educational background, number of years in the industry, etc. Clients may edit their profile at any time to change, add, or remove Personal Information.
We process your Personal Information for to deliver client benefits, and to inform you of our events, content, and other benefits or opportunities associated with your status as a client. We may also use this information to help us understand our clients’ needs and interests to better tailor our products and services to meet your needs.
Events and Webinars
We host events throughout the year, including our webinars, trainings and other events (collectively “Events”). If you are a client and register for one of our Events, we will access the information in your member account to provide you with information and services associated with the Event. If you are not a client and you register for one of our Events, we will collect your name and contact information, which we will store in our database and use to provide you with information and services associated with the Event. If you are a presenter at one of our Events, we will collect information about you including your name, employer and contact information, and photograph, and we may also collect information provided by Event attendees who evaluated your performance as a presenter. As an attendee or speaker, we will keep a record of your participation to provide you with post-Event information including details on upcoming Events you may be interested in.
We reserve the right to use any photograph/video taken at our Events, without the expressed written permission of those included within the photograph/video, as set forth in the Event Registration Agreement. We may use the photograph/video in publications or other media material produced, used or contracted including but not limited to: brochures, invitations, books, newsletters, magazines, television, websites, social media, etc. To ensure the privacy of individuals, images will not be identified using full names or personal identifying information without written approval from the photographed subject.
You may wish to subscribe to some of our publications without becoming a client. To receive our mailings/newsletters by email, you will need to create a profile with us, which involves providing us with at least your first name and last name, an email address, and the country in which you live. We do not share this information with any third party other than as required to store the information in our database and provide you with the requested publication (e.g. providing name and address to mail houses or publishers of print publications, use of third-party software for electronic mailing).
You may manage your subscriptions by subscribing or unsubscribing at any time. If you have any difficulties managing your email or other communication preferences, please contact us at firstname.lastname@example.org.
If you correspond with us by email, the postal service, or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your inquiry; to notify you of our events, publications, or other services; or to keep a record of your complaint, accommodation request, etc. Users may opt-out of receiving certain communications by following the unsubscribe process described in an email communication, or by contacting our office directly.
Certain tools and settings are provided to help you access, correct, delete, or modify your personal information. You may opt out of any future contact from us at any time. Depending on where you live, you may have certain legal rights under applicable law. For example, you may have the following rights:
- Right to limit – means you can ask us to restrict or stop processing your Personal Information, if it not necessary for the purpose you provided it to us.
- Right to access – means you can ask us for a copy of any Personal Information we have about you, if any.
- Right to correct – means you may ask us to change and/or correct any Personal Information we have about you.
- Right to delete – means you may ask us to delete any Personal Information we have about you and we will be happy to do so unless we are required to retain such information by law or regulation, or we have a right to retain subject to a user agreement for our internal business purposes.
- Right to transfer – means you may request a copy of your Personal Information, in a commonly used and machine-readable format, be provided to you or to a third party you specify.
You may contact us at any time about any of these rights or any concern or question you have about our use of your Personal Information. We welcome you to contact us regarding the information we have collected about you, including the nature and accuracy of the data collected about you, to request an update, modification, or deletion of your information, to opt-out of certain services, or to withdraw any consent you may have granted. Please note that if you choose to delete your information or opt-out of the collection and use of your information, certain features may no longer be available to you.
We may collect and store information related to purchases if you choose to purchase Products from us. You may provide certain information to complete payments, including your credit or debit card number, card expiration date, CVV code, and billing address (collectively, “Payment Information”), along with your name and billing, and shipping address, to complete payment transactions. Per PCI Compliance, we do not accept credit card information via email. Credit card information received via fax, phone, or mail is entered into a secure system and then deleted and destroyed.
Other Uses of Personal Information
We use your Personal Information as necessary to maintain your user account. In addition, we may use either Personal Information or Usage Information we collect, or you provide to us, to:
- Respond to any questions you ask or to respond to the reason you contacted us. We do not share your Personal Information with any unaffiliated third party, unless necessary to respond to your request.
- Enhance, improve and develop new services and products and for overall customer support.
- Perform data analytics for our internal business purposes.
- Communicate with you (via email, text, phone or mail) either directly or indirectly through our marketing service provider to send you special offers, or marketing information related to our products and services.
- Assess our products and services.
You have the right at any time to unsubscribe to any marketing communication from us and we will promptly honor such request.
We use the Usage Information to perform data analytics, analyze and evaluate the features and functionality of our Site and Products. We may also use Usage Information to process automatic crash reporting which collects reports of crashes, other technical issues, and information relating to how our Site and Products are functioning.
Information about your purchases is maintained in association with your profile account. The Personal Information we collect from you is stored in a database hosted by Active Campaign, a third-party email marketing platform. Active Campaign does not use or have access to your Personal Information for any purpose other than email marketing.
We take precautions to protect your Personal Information, including reasonable physical, administrative, and technical safeguards. When you submit Personal Information via our Site and Products, your Personal Information is transmitted using secure sockets layer (SSL) encryption technology. We restrict access to your Personal Information to our authorized personnel and/or Third-Party Providers as appropriate and necessary to provide our Site and Products and/or maintain your user account.
Children’s Online Privacy Protection Act
In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. § 6501.06 and 16 C.F.R. §§ 312.1 – 312.12, we do not knowingly collect information from children under the age of 13, nor do our Products target children under the age of 13. By using our Site and Products and any user account, you represent that you are not younger than 13.
Cross-Border Transfers of Personal Information
Our systems are located in the United States and we may also locate systems in other locations where we or our service providers maintain facilities. Unless otherwise requested by our clients, backups made from locations within the European Economic Area remain within the European Economic Area. The storage location(s) are chosen in order to operate efficiently, to improve performance, and to create redundancies in order to protect the data in the event of a server outage or security incident.
We may transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data; such contracts will conform to the standard clauses specified under the GDPR and we will remain liable for the protection of such Personal Information.
If you are located anywhere outside of the United States, please be aware that information we collect, including Personal Information, may be transferred to, processed in, and stored in the United States. By accessing our Site or Platform or providing us with Personal Information, you consent to the transfer, processing, and storage of Personal Information in the United States.
Data Protection Officer
We are headquartered in St. Paul, Minnesota, in the United States. We have appointed an internal data protection officer for you to contact if you have any questions or concerns about our data policies or practices. Our data protection officer’s name and contact information are as follows:
Data Protection Officer
1000 Westgate Dr, Ste 252
St. Paul, MN 55114 USA
All emails should include your first name, last name, email address, and the nature of your request.
Last Updated: Jan. 4, 2022