Communication is one of the hardest things to get right, but it is arguably the most important. In this post, we will review some of the ways you can improve communication with your volunteers.
- Be consistent: No one wants a ton of emails every day, but you should communicate frequently. Getting Attention explains that consistent communication builds motivation. You should figure out the best way to communicate with your volunteers and stick to it.
- Allow volunteers to give input: Your volunteers are out there making it happen. VolunteerMatch explains that you should be open to hearing their experiences, ideas, and thoughts on how to improve the organization. Volunteers will be more willing to communicate if they know it can go both ways.
- Keep it simple: Volunteers are donating their time, so they are likely busy outside of their time in the organization. In It Live suggests cutting out jargon or flowery language to keep communication efficient and effective. This saves you time by reducing the need for questions and it saves volunteers’ time as well.
- Get to know them: VolunteerMatch explains that in order to better motivate and engage your volunteers, you need to get to know them better. Figure out what they are passionate about, their skill set, and their schedule. Once you have a better idea of your volunteers as people, you will be able to direct and communicate your asks more efficiently.
- Understand that no one is the same: No one mode of communication works well for every person. Mix it up with emails, web updates, and meetings to make sure that everyone has the chance to understand the message. Getting Attention also emphasizes that different volunteers have different abilities. Take the time to make sure everyone is on the same page and in the right role.
Your volunteers are giving their time to the organization, so it only makes sense that you need to invest time with them. Effective communication requires time, but ends up making your volunteers, and therefore your organization, even better.